Tom talks to his old friend and mentor Ronald Webb about servant leadership, love in work, and the power of the moment. Ronald is a veteran difference maker who's led IT teams at Tractor Supply, HealthStream, Bridgestone, and other great companies.
Ronald Webb Jr., product leader, pastor, father, mentor, and veteran difference maker, confesses his love for Tom and his barber, what success means, how to allow our life principles to govern our corporate behavior, what's the right way to communicate with your team and your family, real world examples of customer delight, and the true meaning of servant leadership. Tom gets schooled on that one.